To send emails using mydigitalstructure's shared email sending service, the from email address needs to be verified. You can also set up mydigitalstructure to use your own email sending service.
Note, there are no restrictions on receiving emails.
We now recommend using sendgrid pro email sending service with a dedicated sending IP address.
Once you have set up your sendgrid pro account, create an API key using their console and then when setting up your message account within mydigitalstructure set the account name to "apikey" and the account password to the key generated by sendgrid.
OUTGOING (SMTP) settings as per:
|ENABLING BETTER EMAIL DELIVERY (optional)|
DomainKeys Identified Mail (DKIM) keys can be created for your domain. Please advise when requesting verification or post verification, if you want to add later.
The bigger email providers @gmail.com etc - will be picking up that the SMTP is different to the MX record for the email host [where email sent to you is held] and working out if the email being sent is a legitimate.
Having the DKIM keys in the email [our system automatically puts them in] and also in the DNS goes away to solving this - as the receiving SMTP server can do a cross check.
Sender policy framework
"v=spf1 include:amazonses.com -all"
You should also add DMARC settings to your DNS, after you have set up SPF & DKIM.
"v=DMARC1; p=reject; rua=mailto:email@example.com, mailto:firstname.lastname@example.org; pct=100; adkim=s; aspf=s"
|To get verified you need to send an email to email@example.com, requesting the ability to send an email.
Once verified, we will send you the keys for your whole domain (that you need to get setup in your domains DNS) or an email will be sent to specific email address, that can be clicked on to get verified.
|EXAMPLE DNS RECORD|
|EXAMPLE DIRECT EMAIL ADDRESS VERIFICATION EMAIL|
Amazon SES Address Verification Request
Dear Amazon Simple Email Service Customer,
We have received a request to authorize this email address for use with Amazon SES. If you requested this verification, please go to the following URL to confirm that you are authorized to use this email address:
Your request will not be processed unless you confirm the address using this URL. This link expires 24 hours after your original verification request.
If you did NOT request to verify this email address, do not click on the link. Please note that many times, the situation isn't a phishing attempt, but either a misunderstanding of how to use our service, or someone setting up email-sending capabilities on your behalf as part of a legitimate service, but without having fully communicated the procedure first. If you are still concerned, please forward this notification to firstname.lastname@example.org and let us know in the forward that you did not request the verification.
To learn more about sending email from Amazon SES, please refer to the Amazon SES Developer Guide at http://docs.aws.amazon.com/ses/latest/DeveloperGuide/Welcome.html.
The Amazon SES Team
|The ibCom platform uses the AWS-SES & SendGrid services as its "agent" to deliver emails.
The ibCom SMTP service uses a 1min/2min/5min/1hour/2hour/4hour policy when attempting to get a message to the "agent".
Once the agent has the email message, it then attempts to delivery it to the end recipient, which is then out of the control of the ibCom platform.
If you need to send more than this, you can use the NEWS endpoint or configure to send using your own SMTP server (eg smtp.gmail.com).
The total size of the message cannot exceed 10 MB.